What should I do if my SIM card gets broken, lost or stolen?

Your eSIM lives in your phone, so this really means your phone is lost or stolen. Act quickly:

1. Pause your line. In your account, open your line and choose Manage → Lost or stolen phone. Calls, texts and data stop straight away.
2. Get a new eSIM for your next phone with Replace my eSIM. Same number.
3. Reconnect if the phone turns up.

If it was stolen, report it to the police too.