Contract summary
This summary gives the main points of our plans, as required by Ofcom, to help you compare offers. The full details are in our terms and conditions.
Issued 13 November 2026. To keep a copy, save or print this page.
Olilo 10
Provider
Olilo Mobile is provided by Olilo UK & Ireland Ltd (company number 16352417), 3rd Floor, 86-90 Paul Street, London, EC2A 4NE. Our services run on the VodaThree network, enabled by Shaka Telecommunications Ltd. Contact us at support@olilo.co.uk.
Services
| Type | Mobile SIM-only plan on an eSIM. No phone or other equipment is included. |
|---|---|
| UK data | 10GB a month, on 4G and 5G where available |
| UK calls | Unlimited to UK mobiles and landlines (01, 02, 03 and 07 numbers) |
| UK texts | Unlimited to UK mobiles |
| EU roaming data | 10GB a month, in the EU and selected destinations listed in our terms |
| Not included | Premium rate, directory enquiry and non-geographic numbers; premium texts and charging to your bill. Calls end after 120 minutes. |
| Fair use | For personal, non-commercial use, under 750GB of data, 4,000 minutes and 2,000 texts a month. Roaming limits are in our terms. |
Speeds and remedies
Speeds depend on your device, signal, location and how busy the network is. Estimated maximum speeds on the VodaThree network: 4G up to around 70 Mbps download and 20 Mbps upload; 5G several hundred Mbps download where available. We don't cap or slow down speeds on any plan.
If your service isn't working as it should, tell us and we'll look into it. You can also leave at any time with no charge (see below).
Price
| Monthly price | £11.00 a month, including VAT |
|---|---|
| Olilo broadband customers | £9.00 a month, once we've confirmed your broadband account |
| Two or more lines | £1 a month off each line while you have two or more lines on your account. It isn't added on top of the Olilo broadband price, and ends from your next bill if you go back to one line. |
| Billing | Paid monthly in advance by card on the 1st of each month. Your first payment covers the rest of the month you join in, charged pro rata. |
| Other charges | None. There are no set-up, eSIM or exit fees. |
| Price changes | Your monthly price is fixed for 12 months from when you join. After that, we'll tell you at least 30 days before any rise, and you can leave without charge. |
Length of contract, renewal and ending it
- Rolling monthly contract with no minimum term. It renews automatically each month until you end it.
- Cancel at any time from your account. Your plan runs to the end of the month you've paid for, then stops. There's no cancellation fee.
- Switching to another provider: text PAC (to keep your number) or STAC (to get a new one) to 65075, or get the code from your account. Your Olilo plan ends when the switch completes.
- You need a phone that supports eSIM. We can't refund you if your phone doesn't support it, so check before you order.
Features for customers with disabilities
- Relay UK text relay for calls: dial 18001 before the number.
- Emergency SMS: register by texting register to 999, then you can text 999 in an emergency.
- We can send this summary and our terms in other formats, such as large print. Email us to ask.
Other useful information
- Emergency calls to 999 and 112 are free.
- Complaints: email support@olilo.co.uk. If we haven't sorted it within eight weeks, or we can't agree, you can take it to theCommunications Ombudsman free of charge.
Olilo 100
Provider
Olilo Mobile is provided by Olilo UK & Ireland Ltd (company number 16352417), 3rd Floor, 86-90 Paul Street, London, EC2A 4NE. Our services run on the VodaThree network, enabled by Shaka Telecommunications Ltd. Contact us at support@olilo.co.uk.
Services
| Type | Mobile SIM-only plan on an eSIM. No phone or other equipment is included. |
|---|---|
| UK data | 100GB a month, on 4G and 5G where available |
| UK calls | Unlimited to UK mobiles and landlines (01, 02, 03 and 07 numbers) |
| UK texts | Unlimited to UK mobiles |
| EU roaming data | 20GB a month, in the EU and selected destinations listed in our terms |
| Not included | Premium rate, directory enquiry and non-geographic numbers; premium texts and charging to your bill. Calls end after 120 minutes. |
| Fair use | For personal, non-commercial use, under 750GB of data, 4,000 minutes and 2,000 texts a month. Roaming limits are in our terms. |
Speeds and remedies
Speeds depend on your device, signal, location and how busy the network is. Estimated maximum speeds on the VodaThree network: 4G up to around 70 Mbps download and 20 Mbps upload; 5G several hundred Mbps download where available. We don't cap or slow down speeds on any plan.
If your service isn't working as it should, tell us and we'll look into it. You can also leave at any time with no charge (see below).
Price
| Monthly price | £16.00 a month, including VAT |
|---|---|
| Olilo broadband customers | £14.00 a month, once we've confirmed your broadband account |
| Two or more lines | £1 a month off each line while you have two or more lines on your account. It isn't added on top of the Olilo broadband price, and ends from your next bill if you go back to one line. |
| Billing | Paid monthly in advance by card on the 1st of each month. Your first payment covers the rest of the month you join in, charged pro rata. |
| Other charges | None. There are no set-up, eSIM or exit fees. |
| Price changes | Your monthly price is fixed for 12 months from when you join. After that, we'll tell you at least 30 days before any rise, and you can leave without charge. |
Length of contract, renewal and ending it
- Rolling monthly contract with no minimum term. It renews automatically each month until you end it.
- Cancel at any time from your account. Your plan runs to the end of the month you've paid for, then stops. There's no cancellation fee.
- Switching to another provider: text PAC (to keep your number) or STAC (to get a new one) to 65075, or get the code from your account. Your Olilo plan ends when the switch completes.
- You need a phone that supports eSIM. We can't refund you if your phone doesn't support it, so check before you order.
Features for customers with disabilities
- Relay UK text relay for calls: dial 18001 before the number.
- Emergency SMS: register by texting register to 999, then you can text 999 in an emergency.
- We can send this summary and our terms in other formats, such as large print. Email us to ask.
Other useful information
- Emergency calls to 999 and 112 are free.
- Complaints: email support@olilo.co.uk. If we haven't sorted it within eight weeks, or we can't agree, you can take it to theCommunications Ombudsman free of charge.
Not (quite) Unlimited
Provider
Olilo Mobile is provided by Olilo UK & Ireland Ltd (company number 16352417), 3rd Floor, 86-90 Paul Street, London, EC2A 4NE. Our services run on the VodaThree network, enabled by Shaka Telecommunications Ltd. Contact us at support@olilo.co.uk.
Services
| Type | Mobile SIM-only plan on an eSIM. No phone or other equipment is included. |
|---|---|
| UK data | Unlimited a month, on 4G and 5G where available |
| UK calls | Unlimited to UK mobiles and landlines (01, 02, 03 and 07 numbers) |
| UK texts | Unlimited to UK mobiles |
| EU roaming data | 20GB a month, in the EU and selected destinations listed in our terms |
| Not included | Premium rate, directory enquiry and non-geographic numbers; premium texts and charging to your bill. Calls end after 120 minutes. |
| Fair use | For personal, non-commercial use, under 750GB of data, 4,000 minutes and 2,000 texts a month. Roaming limits are in our terms. |
Speeds and remedies
Speeds depend on your device, signal, location and how busy the network is. Estimated maximum speeds on the VodaThree network: 4G up to around 70 Mbps download and 20 Mbps upload; 5G several hundred Mbps download where available. We don't cap or slow down speeds on any plan.
If your service isn't working as it should, tell us and we'll look into it. You can also leave at any time with no charge (see below).
Price
| Monthly price | £19.00 a month, including VAT |
|---|---|
| Olilo broadband customers | £16.00 a month, once we've confirmed your broadband account |
| Two or more lines | £1 a month off each line while you have two or more lines on your account. It isn't added on top of the Olilo broadband price, and ends from your next bill if you go back to one line. |
| Billing | Paid monthly in advance by card on the 1st of each month. Your first payment covers the rest of the month you join in, charged pro rata. |
| Other charges | None. There are no set-up, eSIM or exit fees. |
| Price changes | Your monthly price is fixed for 12 months from when you join. After that, we'll tell you at least 30 days before any rise, and you can leave without charge. |
Length of contract, renewal and ending it
- Rolling monthly contract with no minimum term. It renews automatically each month until you end it.
- Cancel at any time from your account. Your plan runs to the end of the month you've paid for, then stops. There's no cancellation fee.
- Switching to another provider: text PAC (to keep your number) or STAC (to get a new one) to 65075, or get the code from your account. Your Olilo plan ends when the switch completes.
- You need a phone that supports eSIM. We can't refund you if your phone doesn't support it, so check before you order.
Features for customers with disabilities
- Relay UK text relay for calls: dial 18001 before the number.
- Emergency SMS: register by texting register to 999, then you can text 999 in an emergency.
- We can send this summary and our terms in other formats, such as large print. Email us to ask.
Other useful information
- Emergency calls to 999 and 112 are free.
- Complaints: email support@olilo.co.uk. If we haven't sorted it within eight weeks, or we can't agree, you can take it to theCommunications Ombudsman free of charge.