Cookie policy
Last updated 16 October 2026
Cookies are small files a website stores on your device. We only use the ones the site needs to work: to keep you signed in, to remember an order you’re part-way through, and to take payments safely. We don’t use advertising or analytics cookies, so there’s nothing to accept or turn off.
Cookies we set
| Name | What it’s for | How long it lasts |
|---|---|---|
olilo_session |
Keeps you signed in to your account. Encrypted, and only readable by our servers. | 7 days, or until you sign out |
olilo_auth |
Links you back to us safely while you sign in. | 10 minutes |
olilo_order |
Holds the order you’re placing while you create your account or confirm your email. Encrypted. | 30 minutes |
Things we store in your browser
These stay on your device and are never sent to us.
| Name | What it’s for | How long it lasts |
|---|---|---|
olilo-theme |
Remembers whether you chose light or dark mode for the order pages. | Until you clear it |
olilo-order |
Keeps your answers if you refresh the page while ordering. | Until you close the tab |
Other companies’ cookies
- Stripe takes card payments on the payment step. It sets cookies to prevent fraud and keep payments secure. See Stripe’s cookie policy.
- Auth0 runs our sign-in page at auth.olilo.co.uk. It sets cookies there to keep you signed in and protect your account. See Auth0’s privacy policy.
Managing cookies
You can block or delete cookies in your browser settings. If you block the ones above, you won’t be able to sign in or place an order.
Contact us
Questions about cookies? Email support@olilo.co.uk. Our privacy policy explains how we use your information.