I've blocked my SIM by entering the wrong PIN too many times. Help!

Three wrong PIN entries locks a SIM, and you’ll need its PUK to unlock it:

  1. In your account, open your line and choose Show PIN & PUK codes. We’ll ask you to confirm it’s you.
  2. Type the PUK into your phone when it asks, then choose a new 4-digit PIN.

Take care: 10 wrong PUK attempts blocks the SIM permanently. If that happens, use Replace my eSIM. You’ll keep your number.

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