What do I do if my phone/SIM has been lost or stolen?
- Pause your SIM. In your account, open your line and choose Manage → Lost or stolen phone. Nobody can use it while it’s paused.
- Get a replacement. Use Replace my eSIM to get a new eSIM on your next phone, with the same number.
- Report theft to the police, and tell your bank if your phone has payment apps on it.
Found it? Choose Reconnect my SIM on your line page.