My number transferred over but I can't make or receive calls. What should I do?

Number moves sometimes take a few extra hours to settle across every network. Try this:

  1. Restart your phone.
  2. Check Airplane mode is off and the Olilo line is switched on.
  3. Ask someone on a different network to call you. Some networks update their routing later than others.

If it’s still not working 24 hours after the switch day, contact us and we’ll investigate.

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