I'm having problems sending text messages. What should I do?

  1. Check you have signal, and that the Olilo line is chosen for messages if you have two SIMs.
  2. Restart your phone.
  3. Picture messages (MMS) are off by default. Send photos with an app like WhatsApp or iMessage instead.
  4. Check you’re texting a UK number. International messages aren’t included.

Still failing? Contact us over Wi-Fi.

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